COVID-19 response: temporary closures
The Government of Alberta has temporarily closed front counters at all Fish and Wildlife offices across the province.
Alberta Parks facilities, including parking lots, are also temporarily closed. For more information, visit the Alberta Parks advisories page.
For more information about Alberta’s COVID-19 response, visit COVID-19 info for Albertans.
A Wildlife Identification Number (WIN) card looks like a credit card and confirms your eligibility for a licence within seconds.
All anglers and hunters must purchase a WIN card before purchasing any licence, wildlife certificate or draw application. The same card is used to purchase both hunting and fishing licences.
A WIN card costs $8.00 (plus GST) and is valid for five years, at which point it can be renewed the same way it was purchased. There is no limit to the number of times you renew your WIN card.
A permanent WIN card will be mailed to you within approximately 3-5 weeks. You do not need to wait for your WIN card to arrive to purchase licences.
If your card was purchased more than 5 weeks ago and you have not received it, contact the AlbertaRELM Help Desk Toll-free in North America at 1-888-944-5494 or from the Contact Us page at:
Who manages this system and why?
Active Network manages the system, allowing private businesses the opportunity to provide public services they can deliver efficiently.
The management of fish and wildlife is complex and needs as much information as possible about the resources and the people
who use them. The automated licensing system provides current and accurate information about anglers and hunters, while
also providing better licensing services.
How do I get or renew my WIN card?
You can buy or renew your WIN card in one of two ways:
Online - Visit AlbertaRELM. While here you can buy or renew your WIN, update your personal information, purchase licences, and apply on draws:
Private Issuer - Visit one of the many locations selling WINs and hunting and fishing licences. To find an Issuer near you, use the search function from the Issuer tab at AlbertaRELM. The Issuer will provide you with
an application form to complete and a temporary paper WIN card after you have completed your WIN purchase.
Who are the Private Licence Issuers?
Private Licence Issuers are stores, gas stations, and other retail locations throughout the province:
What is AlbertaRELM.com?
AlbertaRELM.com is a website where hunters and anglers can buy or renew their Wildlife Identification Number cards (WIN),
buy Sportfishing licences and apply for draws:
Hunters and anglers can also view their licence purchases for the past five years including their draw application history
and priorities, update their addresses and telephone numbers, and receive information.
What do I need to purchase a WiN or licence online?
You will need:
- Computer with internet connection
- E-mail address
- Printer to print your licences
- Valid credit card
Your internet browser should be Microsoft Internet Explorer version 8.x or higher. To print your licence, you need Adobe Acrobat Reader Version 7 or higher (or equivalent .pdf file viewer). Adobe Reader X (v.10.1.1 or higher) is recommended.
How do I know my online information is secure?
Your internet browser shows you are on a secure server if the URL of the website begins with “https” rather than “http”
and there is a closed padlock on the status bar.
AlbertaRELM.com is protected with a secure internet service called Verisign. The information you enter is transmitted to
us using a Secure Socket Layer (SSL) of communications.
Your credit card information is encrypted for added security. Your credit card number is not stored in our database, which
is why you need to enter your card number for each transaction.
Do youths (less than 16 years of age) and seniors (greater than 64 years of age) need a WIN card to hunt?
In Alberta, you must be at least 12 years of age to possess a hunting licence. Everyone 12 and over wishing to purchase a recreational hunting licence must have a WiN
Do I have to take a hunter education course before getting a WIN card?
Successfully completing a conservation and hunter education course (or passing a hunter-competency test) is required only
for first-time hunters applying for a hunting licence if such hunters:
- have not passed such a course or test elsewhere and
- are not non-residents accompanied by a licenced guide
Anyone who applies and pays $8.00 is eligible for a WIN card.
How do I change my mailing address and personal information on the WIN card?
You can update your information in any of the following ways:
- Change your personal information online:
- Head over to your local Issuer and complete a WIN Application form to up-date any new information (Section A). A new WiN card purchase is NOT required.
- Telephone the Active Network AlbertaRELM Help Desk:
Toll-free in North America: 1-888-944-5494
How do Fish and Wildlife Officers use this system?
The system allows Fish and Wildlife Officers to confirm licences in the field, 24 hours a day, seven days a week, against
the database in Edmonton, even if the licence was purchased on the same day.
I haven't received my WIN card yet. How long does it take or whom should I contact?
Your permanent WIN card is mailed to you within a 4 weeks of your purchase date.
If you haven't received your card:
- Make sure to have your paper receipt, which includes the WIN number you received at the time of purchase.
- Contact the Active Network AlbertaRELM Help Desk:
Toll-free in North America: 1-888-944-5494
Whom do I contact to get my WIN card reinstated after it was suspended by Maintenance Enforcement?
Maintenance Enforcement removes the suspension once the WIN card holder has made payment arrangements.
If you have more questions about purchasing hunting or fishing licences in Alberta, contact:
AlbertaRELM Help Desk (Active Network)
Toll-free in North America: 1 888 944-5494
Alberta Environment and Parks
Tel (Edmonton Local): 780 944-0313 / 780 310-3773 (AEP)
Toll Free: 1 877 944-0313
Read more frequently asked questions
Learn more about hunting and fishing regulations in Alberta
Updated: Jun 24, 2016